Privacy Policy

Who we are

CompleteCleanClear is a sole trader business run by Pislea Sotirios, providing clearance and removals services across London, Bishop's Stortford, Great Dunmow and Saffron Walden. We are the data controller for the information described here. You can reach us on +44 7404 872497 or at altheasotirios@gmail.com.

What we collect

• Your name, email address and phone number when you contact us or request a quote.
• The details of the job you describe, including photos you choose to send us.
• Basic technical information from your browser needed to serve this website securely.

Why we use it

• To reply to your enquiry and provide a quote — our legitimate interest and your consent.
• To arrange, carry out and invoice work you ask us to do — performance of a contract.
• To keep basic records of jobs and enquiries — our legal obligations and legitimate interest.

Sharing

We do not sell your data and we do not share it for marketing. We use service providers to host this website and store enquiries securely on our behalf. We may share information where the law requires it.

How long we keep it

Enquiries are kept for up to 24 months so we can follow up and answer questions about past work. Records connected to completed and invoiced jobs are kept for as long as tax and accounting rules require.

Your rights

You can ask us for a copy of your data, ask us to correct or delete it, object to or restrict our use of it, and withdraw consent at any time. Email altheasotirios@gmail.com and we will respond within one month. If you are unhappy with our response you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We only set non-essential cookies once you have accepted them. See our Cookie Policy for details and to change your mind.